DIRAK at KWM Weisshaar
News
Joint Exchange about Solutions and Products
Trade fairs are ideal for presenting new products and meeting customers in person. Therefore, for maximum convenience, we organize "DIRAK on site," a fair held directly at the customer's premises. This eliminates travel costs, workflow is not interrupted, and all of a customer's employees can attend the event. At the end of March, our experts Rainer Niggemann, Mario Sauerbier, Matthias Westbrock and Andreas Preuße visited our customer KWM Weisshaar, a specialist in metal and sheet metal processing.
The focus was on joint exchange
The interest in DIRAK on site at KWM Weisshaar was great across all departments, from purchasing, development, and quality to assembly and management assistance. During the course of the day, many of the customer's employees stopped by our stand to learn about especially relevant products from our catalog. This includes a broad cross-section of solutions as well as a focus on latch, hinge and fastening technology for rail transport. Andreas Preuße was able to contribute his expertise optimally in this latter area and explain important details about our product range to KWM employees.
Problem solving directly on site
The importance of a direct exchange between experts is illustrated by an example from KWM design. A certain locking system was used for a control cabinet. The problem: This system did not meet fire safety specifications. As a solution, we were able to recommend a stainless steel rod latch that met the needed requirements.
Close contact with customers as the basis for more success – a success story with KWM Weisshaar
The close exchange with KWM lays the foundation for successful projects, even when the demands are sometimes particularly high. A control cabinet in the driver's cab of a regional train, for example, presented KWM designers with a major challenge. Due to lack of space in the door depth, it was difficult to install a multi-point latch. DIRAK therefore assisted in the design and implementation so that EMC and sealing could be achieved using a 4-point latch and the contact pressure was distributed evenly over the door seal.
Our customer's conclusion was clear: "DIRAK on site at KWM was impressive across the board. So much so that the event will now be repeated every two years. We are very pleased about this and hope that in the future we will be able to continue to live up to our claim of being a development consultant for our customers in the field of connection and latching technology," says Jörg Weisshaar, Managing Director at KWM Weisshaar.
